Customer Perceived Voice Quality

Date 2015/8/10 23:40:00 | Topic: Trillium News

Trillium releases a White Paper on the importance of Customer Perceived Voice Quality and Trillium's unique measurement techniques.
Trillium's measurement techniques can help you assess, improve and maintain your customer's perception of your contact centre's voice quality.

So...your customers complain of poor voice quality, yet your IT people tell you it’s OK ?

Here's why...



This article comes from Trillium
https://www.trillium.com.au

The URL for this story is:
https://www.trillium.com.au/modules/news/article.php?storyid=11